FidelCity is a customer loyalty software, designed for small and medium businesses. The program is developed and marketed by us. With FidelCity, a merchant can learn about their customers’ buying habits, what to offer them, and how to communicate with them.
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FidelCity is not a simple points system. With it, we can have all the customer information at our fingertips, in order to retain them and offer offers based on our preferences.
Advantages for customers:
- Save money on their purchases
- Individual discounts and benefits.
- Gift cards.
- Access to contests.
Advantages for stores / businesses:
- Design your own loyalty plans and discounts.
- Discounts affect your business and generate new purchases.
- Gift cards to attract new customers.
- Gather very valuable information from your customers, for future campaigns or business analysis.
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Smart cards
Customers earn points for each purchase, accumulate or redeem them on future purchases. Possibility of using chip cards, proximity, barcode and key rings or NFC tags.
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Gift cards
You can also offer gift cards to your customers loaded with a monetary amount. Thus, the client will be able to give it away to whoever they want so that they can use it in their business.
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Web administration
The application is web, so you can manage your loyalty system from anywhere and with any device.